Nondiscrimination Policy

The Colorado Department of Health Care Policy and Financing does not discriminate against any individual on the basis of race, color, ethnic or national origin, ancestry, age, sex, gender, sexual orientation, gender identity and expression, religion, creed, political beliefs, or disability in employment, admission or access to, treatment or participation in, or receipt of the services and benefits under any of its programs, services and activities.

Complaints and Grievances

If an individual believes discrimination has occurred, a grievance can be filed within 60 days of the incident by mail, phone, fax, or email. Individuals may also use the department’s Discrimination Complaint Form or contact the 504/ADA Coordinator for assistance. The Department will respond to the complaint within 120 days.

If this does not satisfactorily resolve the issue, individuals may appeal the decision. Submit appeals within 15 days of the decision. Appeals should be addressed to the 504/ADA Coordinator. Within 30 days, the Department will respond to the appeal.